Supa Help Center
Supa helps you decide what to cook today using the food you already have. If you need help with the app, your account, or subscriptions, you can find answers below or contact our support team.
Delete your Supa account and data
You can request deletion without reinstalling or signing in to the app. Email [email protected] from your account email address with the subject “Supa account deletion”. If you cannot access that email, contact us so we can help verify account ownership. Never send your password or a sign-in code.
You can also use Delete account in the app’s profile settings. Deletion removes the account, profile and avatar, personal inventory and groceries, receipts and purchase history, food preferences, recipe interactions, personal meal plans and user-owned recipes and their uploaded images. Shared household content and records retained for legitimate security or legal reasons are explained in our retention and deletion policy.
Store subscriptions are managed separately. If you have a subscription, manage cancellation through the store where you purchased it; requesting Supa account deletion does not itself cancel store billing.
Contact Support
Email: [email protected]
You can contact support for:
- Technical issues
- Billing or subscription questions
- Account problems
- Feature requests
Frequently Asked Questions
How does Supa work?
Supa suggests meals based on the ingredients in the user’s kitchen so they can cook with what they already have.
How do I add groceries?
You can add items manually in the app, or scan receipts so ingredients are added automatically.
How do subscriptions work?
Supa Plus subscriptions are managed through Apple and billed through your Apple ID account. Subscription payments and renewals are handled directly by Apple.
How do I cancel my subscription?
Open Settings → Apple ID → Subscriptions → Supa → Cancel Subscription and cancel from there in your Apple subscription settings.
How do I restore my subscription?
Open the app and use Restore Purchases in the subscription area. This re-syncs your active Apple subscription with your account.
How do I request a refund?
Refunds for subscriptions are handled directly by Apple. You can request a refund by visiting: https://reportaproblem.apple.com
How do I delete my account?
Use Delete account in the app’s profile settings, or follow the account deletion instructions above to request deletion without installing the app.
Privacy
Read our privacy policy at https://supa.kitchen/privacy. Supa respects user privacy and does not sell personal data.
App Information
- App name: Supa
- Platforms: iOS and Android
- Developer: Yeswelldone Creative Inc.
If you need help or have suggestions, we’d love to hear from you.